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COMPLAINTS

If you wish to register a complaint, please contact us in writing or by telephone to the following:

 

Address:    The Complaints Officer

                     Cornerstone Finance

                     Unit E, Copse Walk

                     Cardiff Gate Business Park

                     Cardiff

                     CF23 8RB

Tel no:        02921 660 550

 

If we cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service who can be contacted at:

 

Address:    The Financial Ombudsman Service

                     Exchange Tower

                     London

                     E14 9SR

Tel no:        0800 0234 567

Wilmslow

39 Longmeade Gardens

Wilmslow

Cheshire

SK9 1DA

Tel no:  01625 524338

Cheadle Hulme

20a Church Road
Cheadle Hulme
Cheshire
SK8 1JB

Tel no: 0161 529 9923

The guidance and/or advice contained within the website is subject to the UK regulatory regime and is therefore primarily targeted at customers in the UK.

Archie John Financial Solutions Ltd t/a Archie John Financial (FCA No. 823041) is an appointed representative of The Cornerstone Network, a trading style of the Cornerstone Finance Group (FCA Number 767202) which is authorised and regulated by the Financial Conduct Authority.   

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© 2021 Archie John Financial. All Rights Reserved. 

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